Utility Assistance

Energy Assistance

The Low-Income Home Energy Assistance Program (LIHEAP) is a federally-funded program that assists low income households with their heating and cooling needs, while helping protect the health and safety of the household.

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UPDATE ON LIHEAP FUNDING

The 2025 LIHEAP funding has been fully used. Applications are no longer being accepted. Please continue checking our website, or our voicemail message, for updates. We recommend you make and keep arrangements with PG&E. For additional resources in your area, call 211 by phone or go online to www.crisis-center.org/211-database. You may also contact Salvation Army-REACH Program at (925) 676-6180 ext 007 to see if you are eligible for assistance. 

  Thank you.

 

ACTUALIZACIÓN SOBRE LA FINANCIACIÓN DE LIHEAP

Los fondos de ayuda LIHEAP de 2025 se han agotado en su totalidad, ya no se aceptan solicitudes. Por favor continúe  revisando nuestro sitio web o mensaje de correo de voz para obtener actualizacions.

Le recomendamos que haga y mantenga los arreglos necesarios con PG&E. Para obtener recursos adicionales en su área, llame al 211 o visite www.crisis-center.org/211-database/. También puede comunicarse con el Programa REACH del Ejército de Salvación al (925) 676-6180, ext. 007, para consultar si cumple los requisitos para recibir asistencia.

Gracias.

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Who is Eligible?

Priority for services are given to those households with the highest energy burden, while taking into consideration vulnerable populations such as elderly, disabled, and families with young children. Applicants must meet income guidelines.

  

Types of Assistance Available?
 

• Bill Payment Assistance: Assistance is available based on household income and size, energy cost.

 

• Energy Crisis Assistance: Assistance is available to households that are in a crisis situation; such as receiving a 48-hour disconnect notice, or service termination by a utility company. The amount of assistance is based on the applicant’s energy bill, but cannot exceed more than $1,500.​

 

• Weatherization Assistance: The weatherization program provides services designed to reduce heating and cooling costs and improve the energy efficiency of a home, while safeguarding the health and safety of the household. The program is available regardless of whether applicants own or rent, live in a house, apartment, or a mobile home.

 

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TO APPLY

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You must complete an application for services with Contra Costa County Community Service Bureau. CCC residents only may apply in this county, however there is a HEAP office in every county across California. Completed application packets can be mailed, emailed, faxed or dropped off at the following location:

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Contra Costa County- Home Energy Assistance Program
1470 Civic Court, Suite 200
Concord, CA 94520
Fax: 925.229.6784
Email: csbheap@ehsd.cccounty.us

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Application Packet English/Spanish

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Apply online at CALIHEAPApply.com

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