Utility Assistance

Energy Assistance

The Low-Income Home Energy Assistance Program (LIHEAP) is a federally-funded program that assists low income households with their heating and cooling needs, while helping protect the health and safety of the household.

IMPORTANT NOTICE

We currently have funding and will be processing up to 250 completed applications each month. Any applications received after the monthly limit has been reached will be carried over to the following month. Due to limited staffing, we will no longer be offering walk‑in assistance. However, applications may still be picked up and dropped off at our office. For any questions, please email us csbheap@ehsd.cccounty.us or leave a message at (925) 655‑0960. A staff member will respond within 24 hours.

Thank you.

AVISO IMPORTANTE

Actualmente contamos con fondos de ayuda y procesaremos hasta 250 solicitudes completas por mes. Las solicitudes que excedan ese número se trasladarán automáticamente al mes siguiente.

Debido a la disponibilidad limitada de personal, ya no ofreceremos asistencia en la recepción. Únicamente podrá recoger y entregar sus solicitudes en ese lugar.

Si tiene preguntas puede contactarnos por correo electrónico a csbheap@ehsd.cccounty.us o dejar un mensaje al (925) 655-0960. Nos comunicaremos con usted dentro de un plazo de 24 horas.

Gracias.

Who is Eligible?

Priority for services are given to those households with the highest energy burden, while taking into consideration vulnerable populations such as elderly, disabled, and families with young children. Applicants must meet income guidelines.

Types of Assistance Available?

Bill Payment Assistance: Assistance is available based on household income and size, energy cost.

Energy Crisis Assistance: Assistance is available to households that are in a crisis situation; such as receiving a 48-hour disconnect notice, or service termination by a utility company. The amount of assistance is based on the applicant’s energy bill, but cannot exceed more than $1,500.

Weatherization Assistance: The weatherization program provides services designed to reduce heating and cooling costs and improve the energy efficiency of a home, while safeguarding the health and safety of the household. The program is available regardless of whether applicants own or rent, live in a house, apartment, or a mobile home.

TO APPLY

You must complete an application for services with Contra Costa County Community Service Bureau. CCC residents only may apply in this county, however there is a HEAP office in every county across California. Completed application packets can be mailed, emailed, faxed or dropped off at the following location:

Contra Costa County- Home Energy Assistance Program
1470 Civic Court, Suite 200
Concord, CA 94520
Fax: 925.229.6784
Email: csbheap@ehsd.cccounty.us

Application Packet English/Spanish

Apply online at CALIHEAPApply.com

Utility Assistance

TO APPLY

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